Privacy Policy

Medley Chrome Extension Privacy Policy

Last Updated: March 26, 2025

Introduction

This Privacy Policy describes how Medley Chrome Extension ("we," "our," or "the extension") collects, uses, and shares information when you use our browser extension. Medley is designed to provide multilingual learners with educational support tools. We are committed to protecting your privacy and ensuring transparent data practices.

Information We Collect

User-Provided Information

  • Account Information: When you log in using Google OAuth, we receive your email address, name, and basic profile information.
  • Educational Settings: Information such as grade level, WIDA language proficiency levels, and home language preferences.
  • School Information: If you connect through an educational institution, we collect school name and district information.

Automatically Collected Information

  • Selected Text: When you use our text support features, we process the text you select on webpages.
  • Browsing Context: Limited contextual information around selected text to provide appropriate language support (such as surrounding sentences or paragraphs).
  • Usage Information: How you interact with our extension features, which tools you use, and frequency of use.

Technical Information: Browser type, version, and basic device information necessary for the extension to function properly.

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Data Sharing and Disclosure

Service Providers

We share data with trusted third-party service providers who help us deliver our services, including:

  • AI service providers that power our language support features
  • Backend API and hosting providers
  • Authentication services

A current list of our service providers is available upon request. All service providers are contractually obligated to use your information only for providing services to us and in accordance with this Privacy Policy.

Educational Institutions

If you access our extension through a school or educational institution, we may share information with authorized school administrators and teachers as required to provide our services.

Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities.

We do not sell your personal information to third parties. Our extension is also free from any third-party advertising.

Student Data

When our extension is used in educational settings, we treat all student data with the utmost care:

  • We consider student data to be confidential and do not use it for any purpose other than to provide our service
  • We do not use student data for targeted advertising purposes
  • We do not build personal profiles of students except to provide the educational features of our extension
  • Student data is owned and controlled by the school or educational institution
  • Our collection and use of student data follows guidelines set forth by the Family Educational Rights and Privacy Act (FERPA)

Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All personal and sensitive data is encrypted during transmission using modern encryption methods
  • We maintain a comprehensive data security program designed to protect your information
  • We only request the minimum permissions necessary for our extension to function
  • Access to personal information is restricted to authorized personnel only

Your Rights and Choices

You may control your information in the following ways:

  • Account Settings: Update your account information and preferences through your account page
  • Disconnect Integration: Remove the extension's connection to third-party services like Google Classroom
  • Delete Data: Request deletion of your information by contacting us at privacy@medleylearning.com
  • Extension Removal: Uninstall the extension at any time to stop all new data collection

For students under 13, parents or legal guardians can request access to, correction of, or deletion of their child's personal information by contacting us or working through their child's school.

Children's Privacy (COPPA Compliance)

Our extension may be used by students under 13 years of age. We comply with the Children's Online Privacy Protection Act (COPPA):

  • We only collect personal information from children under 13 with appropriate parental consent or through educational institutions that act as the parent's agent
  • When the extension is provided through a school, the school provides consent for students under 13
  • Parents can review, delete, or refuse further collection of their child's information by contacting us

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the extension. Material changes will not apply to previously collected student data without appropriate consent.

Contact Us

If you have any questions or requests about this Privacy Policy or our data practices, please contact us at: info@medleylearning.com